Humble beginnings: In 1992, Indianapolis Indiana, I was looking for a way to make some money and find my career. I answered an ad for a large outfit performing home carpet and upholstery cleaning. On my first day, the trainer seemed not to care about the quality of his work. I knew at that moment, I would be their best cleaner because I did care. After a year, I was the cleaner most requested by customers.
On my own: In 1994, I decided to open my own carpet and upholstery cleaning business where I would continue to give my customers such good service at a fair price that they would always call me back and always refer me to their friends. Our company grew and other services were added, such as water damage clean up and carpet repair. Ultimately, I moved to Naples, Florida in 2000 for better business growth opportunity.
First exposure: My first exposure to Oriental rugs was on water damage jobs. When an Oriental rug gets wet, it must be dried out properly and cleaned. Originally, I would take a rug to my shop, hang it over a pole and place an air mover on it and then steam clean it. This was pretty standard for carpet cleaners back in the 1990’s. Only a few knew how to clean them properly. Searching for the best: I started cleaning more and more rugs, but was not satisfied with the results I was getting. I set out to discover how the so called experts cleaned Oriental rugs. I knew that an improperly cleaned fine rug could be ruined forever. I was amazed at all the different ways people said to clean them. So, I started experimenting with dry cleaning, shampooing, steam cleaning, and absorbent powders – with only so-so results. As time went on, I discovered that rugs that became soaked from water damage, then after proper drying and cleaning, actually looked and felt better than the ways used by most cleaners!
A new way with old secrets: Once I understood this, I knew I was on to the secret. There is an art to Oriental Rug Washing. Once we understood this and having the right tools and knowledge, we set up our in-plant wash facility; the only one in Southwest Florida. We are proud of our tradition of care and excellence in the art of fine rug washing.
Today: After over 17 years of experience and thousands of priceless rugs washed, we believe our system is the safest, most effective washing system for your assets. As we became busier, we began to discover that fine marine craft had Oriental rugs inside as well as other specialized interiors that needed to be cleaned with superior care. The more we answered the call of our customers and did a superior job, the more our customers came back to us with ALL of their specialized cleaning needs. We listened and re-launched our wall to wall carpet cleaning services as well as tile and grout cleaning and sealing. We also are able to handle cleaning and polishing of all marble and stone floors, counters and vanities as well as water extraction and drying services of flooded homes and businesses. With all of the health issues surrounding fabric protection products, we at Todd and Company searched out the best. Today, we have the ability and expertise to handle all specialized cleaning needs of our clients. We are excited to give our customers and referral business partners SERVICE THAT MAKES A STATEMENT!